FAQs

Shipping Times:

Q: What are your shipping times for Europe and the US?

• A: For Europe, our shipping times typically range from 3 to 5 business days. For the US, you can expect your order within 7 to 10 business days.

Sizing:

Q: How do I choose the right size for my garment?

• A: Our garments are tailored with precision, and our product descriptions include the model's weight, height, and the size they are wearing. For a looser fit, we recommend ordering one size up, while choosing your regular size ensures a precise fit that reflects our true sizing standards.

Order Tracking:

Q: Can I track my order once it has been shipped? How do I access tracking information?

• A: Once your order is dispatched, you will receive an email notification containing your tracking number and a link to access tracking details. Use this tracking number to conveniently monitor the progress of your order. Click the provided link or visit the specified website, enter your tracking number, and gain real-time insights into your package's status and location.

Customer Support:

Q: How can I contact your customer support team for assistance with my order, questions, or concerns?

• A: For any inquiries, concerns, or order assistance, our customer support team is at your service. Simply send an email to info@godsandruins.com. Our dedicated support professionals are readily available to offer guidance, address your queries, and ensure your experience is seamless.